Last revised: 14 February 2021
The following document outlines Hive Active’s COVID-19 Safety protocols and together with Hive Active’s Hygiene and Cleaning Protocols, forms Hive Active’s safe work practices during the COVID-19 pandemic.
The coach on duty is responsible for overseeing the following protocols are maintained, but it is the responsibility of ALL employees to ensure members and themselves as individuals have appropriate physical distancing and the premises do not exceed the maximum capacity. If there is no coach on duty, the responsibility for overseeing the following protocols will be with the lead Personal Trainer onsite. If there are more than 25 people using the gym at the same time, Hive Active’s appointed COVID-19 Safe Hygiene Marshal; identified by wearing an Orange badge, is responsible for overseeing these protocols.
CONDITIONS OF ENTRY TO HIVE ACTIVE PREMISES
Hive Active will decline entry to the premises to employees, clients, guests and contractors who:
- Have any symptoms of being unwell
- Have come into a contact with a confirmed case of COVID-19 in the last 14 days
- Have arrived from overseas in the last 14 days, with the exception of those destinations that have been identified within the COVID Safe travel bubble.
- Have visited any of the identified Australian locations where COVID cases have been confirmed in the last 14 days and the NSW government has requested the individual to self isolate and get tested.
- Refuse to have a temperature check on arrival at Hive Active.
- Do not follow capacity requirements required by the public health order
On arrival at Hive Active, all members, employees, personal trainers, personal training clients and visitors must:
- Digitally check-in at Hive Active by using their mobile device to scan the QR Code and use the Service NSW app COVID Safe check-in form. The COVID Safe QR Code is located at the entry to the Roseville Scout Hall. If an individual does not have a digital device or the app is unable to be used, they must log their arrival time, name and phone number in the diary at reception.
- Wash and sanitise their hands.
- Undergo a temperature check. If a temperature above 37.5 degrees celsius is recorded, the individual must leave the premises immediately (employees will not be able to work that day). If an individual tests over 37.5 degrees celsius but feels it is due to having come immediately from an environment that places the body in a temporary state where the external body temperature is higher than 37.5 degrees celsius, the member/client must leave the premises and wait in the shade before returning for a temperature re-check. This re-check may be done within 5-10 minutes. If the re-check shows the temperature is within a satisfactory range, they may then enter Hive Active.
During your visit to Hive Active, you must follow the Hygiene and Safety instructions given by COVID-19 Safe Hygiene Marshal or any team member or Personal Trainer. Should you refuse to follow the directions, you will be asked to leave.
Conditions of entry to Hive Active are displayed at the entrance to Hive Active, Hive Active’s website, instagram and facebook, and have been emailed to Hive Active’s opt-in database.
Employees, members and visitors to Hive Active are strongly encouraged to download the COVID-safe app.
Should an employee have any respiratory symptoms or fever they are to be immediately tested for COVID-19 and remain in isolation until they receive the results, unless they have a medical certificate providing clearance. Should an employee come into contact with a confirmed COVID-19 case or have been overseas, they will need to go into isolation for 14 days and test negative for COVID-19. If an employee has visited an identified location where the NSW government has requested isolation and testing, an employee must follow the regulations before returning to work.
Capacity and Physical distancing
Clients, visitors and employees will be required to maintain physical distancing as dictated by NSW Health.
- Maintaining a 1.5m distance between staff and other clients or guests whilst in common areas.
- Maintaining the 4 square metre ratio per person ratio whilst training indoors at Hive Active, with no more than 20 members participating in each session and no more than 30 members and staff on premises at any one time.
- Signage encouraging social distancing.
- Arranging seating in the reception area and treatment rooms to comply with 1.5m physical distancing.
- Limiting seating at break area to comply with 1.5m physical distancing.
- Where practical, appointment times, and staff start and break times will be staggered to minimise risk of close contact.
- Cancelling or deferring non-essential face to face meetings and training, and opting for video or telephone conferencing where practical.
- Should capacity and physical distancing be compromised, the employee at hand must immediately ask clients or visitors to depart from premises. This may mean asking them to wait directly outside the premises or to travel further away and to return in an agreed period of time or when a staff member calls them to inform them that it is safe to return.
Hygiene and Cleaning
For the full hygiene and cleaning protocols for Hive Active, please refer to Hive Active’s Hygiene and Cleaning Protocols.
Hygiene and Cleaning protocols specific to the COVID-19 Safety Plan, include:
- Hand hygiene is an integral part of our hygiene and cleaning protocols and stations are available throughout the gym
- There will be no sharing of equipment unless wiped down with disinfectant
- All equipment will be wiped down with disinfectant prior to putting them away
- At the end of every session, the coach of that session will use the disinfecting fogger to disinfect all equipment used, including the rigs and floor area used during the workout
- The bathroom is to be regularly checked throughout the day to ensure it is well stocked with paper towels and soap, and that it is clean. A hand hygiene poster has been posted in the bathroom.
- Signing in to sessions will need to be done through the member’s app. The keyboard and mouse for the laptop can only be used by Coaches or Hive Active employees.
- High traffic and frequently used areas will be cleaned with special attention paid to EFTPOS and payment facilities, tables and fridge.
- Contactless payment options are preferred and encouraged during the COVID-19 pandemic.
- Communal chalk stations have been removed, with members encouraged to bring their own chalk.
- Members are encouraged to bring their own bottled water or purchase drinks from the fridge.
Record keeping and communication
All members, employees, personal trainers, personal training clients and visitors must digitally check-in on arrival at Hive Active by using their mobile device to scan the QR Code and use the Service NSW app COVID Safe check-in form.
The information collected in the check-in form is stored securely by Service NSW.
Should any member, employee, personal trainer, personal training client or visitor not have a mobile device, or there is a technical issue with the check-in app, the individual’s time of arrival, name and contact number must be recorded in the diary at the front desk.
In addition, members are still required to sign in to a Hive Active class via their member app prior to attending. Member contact details, including full name, mobile number and/or email address will be recorded and securely kept in Hive Active’s member platform.
All employee contacts details are kept securely, and it is the responsibility of all employees to inform the employer immediately, should these change.
Employees and members are strongly encouraged to download the COVIDSafe app and keep it active should contact tracing be required.
COVID Positive case action plan
Should an employee or member test positive for COVID-19, after working/training at Hive Active, Hive Active will follow the NSW Health guidelines and assist with contract tracing.
Initiatives will include:
- Temporary closure of Hive Active while a deep cleanse is performed of the premises.
- Tracing of clients and team members that were potentially exposed to the COVID positive case. This will include checking who was on the premises and in what common areas at the same time as the COVID case.
- Requesting team members exposed to the COVID case to go into self isolation until tested and medically cleared to return to work.
COVID 19 Safety Hygiene Marshal
Hive Active has appointed Inshan Sheriff to oversee our overall COVID Safety and Hygiene protocols and implementation. If Inshan is not on duty, A Hive Active member or one of the Personal Trainers who work from Hive Active will be appointed as the On Duty COVID-19 Safe Hygiene Marshal. This team member can be identified by an orange badge and will be responsible for ensuring all aspects of the COVID-19 Safety Plan are being adhered to including overseeing social distancing, cleaning and ensuring the accuracy of record keeping. During class times the COVID-19 Safe Hygiene Marshal will typically be the Coach on Duty. Outside of these times the role of COVID-19 Safe Hygiene Marshal will be appointed to the lead Personal Trainer.
All employees have undertaken Australian Government Infection Control Training – COVID 19.
All employees are required to have read, understood and regularly review:
- Hive Active’s COVID-19 Safety Plan
- Hive Active’s Hygiene and Cleaning Protocol
Staff briefings will be conducted via video or phone or in person, where face-to-face is essential, to ensure all employees are up-to-date on safety and hygiene protocols.
Employees are encouraged to take a pro-active approach to health and safety, and must immediately notify the Manager should they have any concerns regarding the health and safety of employees and members.